Refunds, Returns, Cancellations
medical marijuana
Refunds
Refunds apply to cancelled orders (see cancellation policy) or to items broken during shipping - the breakage must be brought to our attention on receipt and opening of order, along with an unedited image of the issue.
Refunds will be paid via EFT into the customers bank account of choice and can take 3-5 business days; and may incur an admin fee (see cancellation policy)
Return & Exchange Policy
The re-dispensing of a medicine which has been returned is prohibited, therefor, for the safety of our patrons, we do not accept returns or exchanges. Refunds apply to cancelled orders; refunds or exchanges apply to items broken during shipping - the breakage must be brought to our attention on receipt and opening of order, along with an unedited image of the issue.
Cancellation Policy
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Unpaid orders are not processed and do not incur cancellation fees.
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Paid orders cancelled before processing are eligible for 100% Refund or Store Credit
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Paid orders cancelled after processing but before production are eligible for 90% Refund or Store Credit
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Paid orders cancelled after processing and production are eligible for 60% Refund or Store Credit
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No cancellations accepted after shipping (see return policy)
**It takes 1-4 business days to process, produce/package and ship your order.